Last Updated: May 6, 2025

This Cookie Policy outlines how Print Help Support. (“we,” “us,” or “our”) uses cookies and similar technologies on our website and related digital platforms (collectively, the “Website”) to enhance your experience and provide our printer repair and maintenance services. This policy is an integral part of our Privacy Policy and is designed to provide transparency about our data practices in compliance with applicable regulations, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

For any questions about this Cookie Policy, please contact our Data Protection Officer at admin@printhelpsupport.com.

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device (e.g., computer, tablet, or smartphone) when you visit a website. They help websites function efficiently, remember your preferences, and provide insights into user behavior. We also use similar technologies, such as web beacons, pixels, and tags, to support website functionality and analytics. These technologies collectively enable us to deliver a seamless and personalized experience when you interact with our Services.

2. Types of Cookies We Use

We categorize cookies based on their purpose and functionality. The following types of cookies may be used on our Website:

• Strictly Necessary Cookies: Essential for the Website’s core functionality, these cookies enable features like navigation, secure login, and form submissions. They cannot be disabled as they are critical to providing our Services.
• Functional Cookies: These cookies enhance your experience by remembering preferences, such as language settings or account details, and enabling personalized features.
• Performance Cookies: Used to collect anonymized data about how visitors use our Website, such as page views and traffic sources, to improve performance and user experience.
• Targeting Cookies: Set by us or third-party advertising partners, these cookies track browsing behavior to deliver relevant advertisements and measure campaign effectiveness.

3. Cookies and Technologies Used

We use both first-party cookies (set by us) and third-party cookies (set by trusted partners) to support various functions. Below is a table summarizing the cookies and similar technologies we may use, their purpose, and their retention period:

Third-party cookies are managed by external providers, such as Google Analytics or advertising platforms, and are subject to their respective privacy policies. We ensure these partners comply with applicable data protection laws.

4. Consent and Your Choices

Strictly necessary cookies are enabled by default to ensure the Website operates correctly. For non-essential cookies (functional, performance, and targeting), we obtain your consent through a cookie consent banner displayed when you first visit our Website. You can accept, decline, or customize your preferences at any time.

You can also manage cookies through your browser settings. Below are instructions for common browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari
• Opera

Please note that disabling certain cookies may affect the functionality of our Website, such as preventing access to personalized features or tracking service requests. If you opt out of targeting cookies, you may still see ads, but they will be less relevant to your interests.

5. How We Use Cookie Data

We use data collected through cookies and similar technologies for the following purposes:

• Service Delivery: To enable core Website functions, such as processing repair requests and managing user accounts.
• User Experience: To personalize your interactions by remembering your preferences and settings.
• Performance Optimization: To analyze Website usage and identify areas for improvement.
• Marketing and Advertising: To deliver relevant promotions and measure the effectiveness of our campaigns, with your consent.
• Security: To detect and prevent fraudulent activities, ensuring the integrity of our Services.

6. Third-Party Cookies and Data Sharing

We partner with trusted third parties, such as analytics and advertising providers, who may place cookies on our Website. These partners help us understand user behavior and deliver targeted advertising. For example:

• Google Analytics: Tracks Website usage to provide performance insights.
• Advertising Platforms: Platforms like Google Ads or social media networks use cookies to serve relevant ads based on your browsing history.

We do not sell cookie data for monetary gain. However, sharing data with advertising partners for targeted ads may be considered “data sharing” under certain laws (e.g., CCPA). You can opt out of such sharing via our cookie consent tool or the “Do Not Sell My Data” link on our Website.

7. International Data Transfers

Data collected through cookies may be processed or stored in countries outside your place of residence, such as the United States, where data protection laws may differ. We implement safeguards, such as standard contractual clauses, to ensure compliance with applicable privacy regulations during such transfers.

8. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on our Website, with the “Last Updated” date revised accordingly. For significant changes, we may provide additional notice, such as a banner on our Website or an email to registered users. Your continued use of our Website after the effective date of any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Cookie Policy or our use of cookies, please contact our Data Protection Officer:

• Email: admin@printhelpsupport.com
• Mail: Print Help Support., 1006 Corporate Business Park Noida Sector 142 Noida 201305

We are committed to addressing your inquiries promptly and transparently.